Lessons from the Pandemic —

Three Cloud Use Cases During the Pandemic You Must Know

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Three companies including Bespin Global are acknowledged in Gartner’s recent report, which reaffirms the benefits of cloud: scalability and adaptability.

Key Messages

 Gartner recently published the report How CSPs (Communications Service Providers) Can Use Cloud to Gain a Competitive Advantage — Lessons From the Pandemic, naming Bespin Global, Zoom Video Communications, and NetFoundry as three representative CSP product leaders that helped companies and countries get through the pandemic by leveraging cloud technology.


 According to Gartner, "the benefits of cloud are often not fully appreciated until an unprecedented crisis such as COVID19. Suddenly, everybody realizes what it means to be able to respond quickly, like with the ability to work at home effectively."


 The report presents three examples of companies worldwide that were able to mitigate the impact of COVID-19 by leveraging the power of cloud: Zoom Video Communications, Net Foundry and Bespin Global.


 Based on these use cases, Gartner concludes that "CSPs must accelerate their transformation to a cloud-based service and business model." Per our understanding from the report, it's because they can easily scale up and down their infrastructure and services, or do so automatically by adopting more advanced cloud technology. They can also provide their services in any geographic region, unrestricted by their own datacenter or their infrastructure provider.


 Gartner also recommends to "channel your investment to software development and software skills. Offer it as a service, where there is a better opportunity to demonstrate differentiation based on richness of feature sets, use cases supported, ease of access, usability, price attractiveness, and service and support." And much of this, we believe, is made possible by the cloud.


 Download the full report to learn more about the use cases.

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Gartner, How CSPs Can Use Cloud to Gain a Competitive Advantage — Lessons From the Pandemic, 28 October 2020, By Analysts To Chee Eng, Amresh Nandan

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Bespin Global. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.